Refund Policy
Last Updated: June 2026
Overview
Briltek Cloud strives to provide high-quality software products and services.
Subscription Services
Customers may cancel subscriptions at any time through available account management tools or by contacting support.
Cancellation will prevent future billing but does not automatically generate refunds for previous billing periods.
Refund Requests
Refund requests may be submitted to support@briltek.cloud.
Each request is reviewed individually.
Factors considered may include:
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Billing errors
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Duplicate charges
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Technical issues
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Extent of product usage
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Time elapsed since purchase
Non-Refundable Situations
Refunds may not be provided for:
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Failure to cancel before renewal
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Change of mind after significant product use
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Violations of our Terms of Service
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Abuse of refund policies
Billing Errors
If you believe an incorrect charge has occurred, please contact us promptly so that we can investigate and resolve the issue.
Contact
We aim to respond to refund and billing inquiries within two business days.